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Support

Accounts with at least one top-up can open a ticket right away from the Support menu after logging in.

Check this first

  • Numbers with no code are automatically refunded to your balance after 20 minutes.
  • Top-ups are credited automatically when the amount sent matches the amount shown to 6 decimal places.
  • See the API docs for how to use the API.
  • Frequently asked questions are collected here.

Open a ticket

After logging in, open a ticket in Support on the Account screen and get replies on the same screen. Include the number or top-up code in each ticket for a faster check.

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